Shipping & Returns

Shipping

Aguulp offers free delivery on all U.K. orders over £30. International pricing is based on item count/size/weight, destination, courier fees and applicable taxes. For our latest delivery pricing, please complete your order and see the checkout page. Some international orders may be subject to additional charges such as import duty. Customers will be required to settle these fees.

Please note that Aguulp currently only ships within the UK and the EU. EU customers please also be aware that a customs fee may be incurred due to the recent Brexit deal.

For enquiries about special delivery pricing or bulk orders, please contact us via hello@aguulp.com.

If your order has not arrived, if you have queries about your order, or if you wish to make a change, please contact us via hello@aguulp.com.


Returns

Due to the nature of our products, we cannot offer returns to opened packages. If you received your product(s) and no longer want them, we can offer a full refund if returned within 14 days of receiving your order. We do not offer free returns. For details on how to return your order or if you have any issues with your order, please get in touch with us at hello@aguulp.com and we’ll be happy to assist you.